Returns & Exchanges

At Streetdirectory.com.sg, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our flexible 14-day return and exchange policy is designed to provide a seamless resolution.

Return Process

• 1.
  Initiate a Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and submit a formal request.

• 2.
  Prepare the Package

  Ensure the items are in their original condition, unused, and with all tags attached before securely packing them in the original shipping box.

• 3.
  Ship the Items

  Affix the provided return label to your package and drop it off at any authorized courier point or schedule a home collection via our portal.

• 4.
  Receive Your Refund

  Once our warehouse team inspects and approves the returned goods, your refund or exchange will be processed within 5 to 7 business days.